Terms and Conditions
Effective Date: 2025.01.01
Welcome to HorseTrailsMongolia! These terms and conditions (“Terms”) govern your use of our website and the booking of tours and services through HorseTrailsMongolia. By accessing our website or booking a tour, you agree to comply with and be bound by these Terms.
1. General Information
1.1. Horse Trails Mongolia organizes guided horseback tours in Mongolia. All tours and services are subject to availability.
1.2. By using this website and purchasing our services, you confirm that you are at least 18 years old or have parental/guardian consent.
2. Booking and Payments
2.1. To confirm a booking, a deposit of [Insert Percentage]% of the total tour cost is required. The remaining balance must be paid [Insert Timeframe] before the tour start date.
2.2. Payments can be made via Payment Methods, e.g., credit card, bank transfer.
2.3. All prices are listed in [Insert Currency] and are subject to change without prior notice. Once your booking is confirmed, the price is locked in.
3. Cancellations and Refunds
3.1. Cancellation by the Client:
- If canceled [Insert Timeframe, e.g., more than 30 days before departure], a refund of [Insert Percentage]% of the deposit will be issued.
- No refunds will be given for cancellations made [Insert Timeframe, e.g., less than 30 days] before the tour start date.
3.2. Cancellation by HorseTrailsMongolia:
- If we cancel the tour due to unforeseen circumstances, you will receive a full refund or the option to rebook for a later date.
3.3. No refunds are provided for unused services during the tour.
4. Health, Safety, and Insurance
4.1. Participants must disclose any medical conditions, allergies, or dietary requirements at the time of booking.
4.2. Travel insurance covering medical emergencies, trip cancellations, and personal liability is mandatory. Participants are responsible for arranging their insurance.
4.3. HorseTrailsMongolia is not liable for any injuries, illnesses, or accidents that occur during the tour. Participation is at your own risk.
5. Responsibilities and Conduct
5.1. Participants are expected to follow the instructions of guides and staff to ensure safety and enjoyment for all.
5.2. HorseTrailsMongolia reserves the right to remove any participant who behaves inappropriately or endangers others without refund.
5.3. Participants are responsible for any damages caused to equipment, horses, or property during the tour.
6. Changes to Itinerary
6.1. HorseTrailsMongolia reserves the right to modify tour itineraries due to weather, safety, or operational reasons. We will strive to provide alternative arrangements of similar value.
7. Intellectual Property
7.1. All content on the HorseTrailsMongolia website, including text, images, and logos, is the intellectual property of HorseTrailsMongolia. Unauthorized use is prohibited.
8. Limitation of Liability
8.1. HorseTrailsMongolia is not responsible for:
- Delays or changes in travel arrangements caused by natural disasters, political unrest, or other events beyond our control.
- Loss, theft, or damage of personal belongings.
9. Privacy Policy
9.1. Personal information collected during the booking process will only be used for providing tour services and will not be shared with third parties without your consent.
10. Governing Law
10.1. These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved in [Insert Location].
By booking a tour or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
For any questions, please contact us at [Insert Contact Email or Phone Number].